Privacy Policy

 

As of May 2018, a new, EU-wide General Data Protection Regulation (GDPR) will be in effect. I recognise that with this you may have concerns about my use and disclosure of your personal information. Your privacy is paramount to me and I treat your data with the same care and respect with which I treat my own. Below is my privacy policy as well as those of the 3rd party platforms and programs I utilize during the course of storing or processing your information for the purposes of; sending my newsletter, scheduling appointments, processing payments, or sending email correspondence. If you have any questions or concerns, please do feel free to contact me at Ilse@IlseSinger.com

What is considered "personal data"?
Under the GDPR, personal data is any information about a specific person. This broad definition includes not only traditional personal data—e.g., dates of birth, names, physical addresses, email addresses—but location data, biometric data, financial information, and much more.

 

What information is being collected?

I collect information that can be used to identify you personally, including your name, phone number, Skype or Zoom ID, and email address. I may also request your mailing address, and collect additional data in the form of intake questionnaires and pre session reminders.

 

who is collecting this information and why?

I collect personal information from you prior to the beginning of any coaching agreement, and throughout our coaching relationship. You are always free to choose if, and when to provide any information to me, though certain products and services may not be possible to deliver without it.

I will ask you for your name and email address when submitting a query via my 'contact form', and for your email address when signing up for my newsletter, Notes on Living What Matters. I use Mail Chimp for maintaining my mailing list and sending newsletters. 

  • I will collect information from you through questionnaires submitted through Acuity, my scheduling platform. 
  • Payment for services is processed through Stripe. 
  • General correspondence and session notes are sent via the Mail application from Apple Mail. The privacy policy can be found here 

 

How will my information be used?

I use personal information to provide coaching services, personalize content, conduct newsletter mailings and contact you with information that I hope will be of interest to you.  

 

Do you share my INFORMATION?

I do not sell or otherwise provide the information I collect from you to outside third parties. I do however use third party services which are subject to their own privacy and cookies policies. Below are the service providers I use and links to their privacy policies. 

 

Does your website use cookies?

This website is built and maintained on the Squarespace platform. Squarespace uses cookies to store and process user data. Squarespace uses this information to evaluate the use of the website and to compile reports ("Statistics") about the website activity and performance. By using this website, you agree to the processing of the data collected about you by Squarespace Inc. This is described in detail in the Squarespace Privacy Policy .

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. Cookies are used to collect information in order to improve services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.If you do not accept cookies, you may not be able to use some features of this website.

 

What additional security safeguards are in place?

This website uses Secure Socket Layer (SSL) technology, an industry standard encryption tool that provides security while transmitting information over the Internet. I also endeavor to follow industry standards to protect the personal information submitted to me, both during transmission and once I receive it. This extends to the safeguards which are in place for virtual coaching sessions conducted on Zoom.  Zoom's security and privacy policies are available here. While I strive to use commercially acceptable means to protect your personal information, 100% security with electronically-transmitted information is not possible.

 

Consent to this Agreement

If there are changes to this Privacy Policy at any time, they can be found on this page. Please review all of the above information to be certain you understand and are comfortable with the information I collect, how I use it, and under what circumstances I disclose it, and that you understand my practices and procedures.